Digital Methods and Policy Manager
On-site, Remote, Hybrid- Berlin, Berlin, Germany
€48,000 - €90,000 per yearISD Germany
Job description
ISD is an independent, non-profit organisation dedicated to safeguarding human rights and reversing the rising tide of polarisation, extremism and disinformation worldwide.
Why work for ISD?
ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organisation that's making an impact.
ISD's Guiding Principles of integrity, collaboration, agility and courage define who we are as a team and an organisation. These principles reflect our culture and guide the way we work and the choices we make.
Our benefits
- Flexible and remote working based on ISD's Time Principles of trust, communication and flexibility.
- 31 days annual leave, plus 10 public holidays.
- Additional paid time off for development and life's important events.
- Sick pay and enhanced family friendly policies.
- Annual personal development budget.
- Remote working budget.
- Dedicated counsellors for those working with potentially traumatic content.
Location
We offer a hybrid working arrangement where you may work from our office in central Berlin and from home. Arrangement to be agreed with the successful candidate.
Hours
This is a full time position, 40 hours per week. We are open to considering flexible working arrangements.
Contract type
Permanent
Equality, Diversity and Inclusion
ISD is committed to promoting diversity throughout its workforce and aims for its team to be truly representative of all sections of society. We make a concerted effort to ensure our workplace, employment policies and organisational culture creates an inclusive, positive and progressive environment in which all members of our team are treated with dignity and respect. For further information about this policy or our recruitment practices, please email vacancies@isdglobal.org.
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, carers, and people from diverse socio-economic backgrounds.
The role
The Digital Methods & Policy Manager / Senior Manager plays a pivotal role within the organisation, supporting the Director of the Digital Analysis Unit (DAU) in methods development and standardisation. Their responsibilities include leading the creation of new digital research methodologies to monitor risks and assess platform mitigations that involve the analysis of large-scale social media data, including by leveraging new data access mechanisms, resources and transparency data made available through the EU’s Digital Service Act (DSA).
Key responsibilities include:
Project Management & Delivery (60%)
- Oversee research methods, activities, and outputs for up to 3 digital research projects simultaneously.
- Contribute to the scoping and design of up to 10 digital analysis projects annually, including assessing the feasibility of research questions.
- Troubleshoot project challenges and concerns for digital research projects, escalating to leadership when necessary.
Digital Research & Methods (20%)
- Participate in the creation of innovative digital research methodologies, emphasising the analysis of large-scale social media data.
- Leverage new data access mechanisms, resources and transparency data available through the Digital Service Act (DSA) to enhance research capabilities.
- Support ISD research teams in accessing and interpreting data from a range of sources.
Technical Training & Database Management (10%)
- Provide technical support for the upskilling and training of research analysts in using digital research tools and methods.
Line Management (10%)
- Line-manage at least one staff member, providing coaching, effective communication, and identifying learning and development opportunities to help them reach their potential.
- Participate in the biannual performance review cycle.
To view a full job description, please click here.
Job requirements
The ideal candidate
The ideal candidate should have 3 - 6 years of project delivery experience, with a minimum threshold of 6 years to be considered at the Senior Manager level. This individual should have a proven ability to manage complex and large research projects involving external partners, as well as experience in designing methodologies for digital research projects on online information operations, extremism, and/or hate speech. Additional experience delivering complex analysis of large-scale datasets, working use of digital analytics techniques including social listening and network analysis, and advanced knowledge of the social listening tools Brandwatch and CrowdTangle is highly preferred. Professional fluency (oral and written) in English and German is required.
Please review our job description for essential criteria, and keep in mind that no candidate will meet every requirement in the advert. If your experience looks a little different from what we've identified, but you think you can bring value to the role, we'd love to hear from you.
How to apply
Please submit your application by 3rd May 2024. ISD reserves the right to interview and appoint candidates prior to the advertised closing date.
If you have any further questions about this vacancy or want to speak to a member of our recruitment team, please contact vacancies@isdglobal.org.
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