Digital Methods Manager

ISD is a think and do tank that works globally to safeguard public safety, national security, human rights and democracy in the digital age. Combining research and analysis with government advisory work and the design and delivery of international training, education and communications programs, ISD works to implement real-world, evidence-based responses to these challenges. ISD has teams in London, Amman, Berlin, Paris and Washington DC. 

Why work for ISD? 

ISD is not your ordinary think tank. We turn research into action that changes the world. Our insights don't gather dust on shelves - they power the fight to protect democracy and human rights on the front lines. We're committed to delivering real change, from the grassroots to the highest levels of global institutions. And we're looking for passionate individuals who share our commitment to making a difference. Join us and be part of an organisation that's making an impact. 

 
ISD's Guiding Principles of  integrity, collaboration, agility and courage  define who we are as a team and an organisation. These principles reflect our culture and guide the way we work and the choices we make. 

Our benefits 

• Flexible and remote working based on ISD's Time Principles of trust, communication and flexibility. 

• Generous annual leave policies.

• 1 week of additional paid time off over Christmas, outside of your annual leave entitlement. 

• Additional paid time off for development.

• Sick pay and enhanced family friendly policies and compassionate leave. 

• Company pension.  

• Annual personal development budget. 

• Remote working budget. 

• Employee Assistance Programme and dedicated counsellors for those working with potentially traumatic content. 

• Inclusive wellbeing programme with regular wellbeing initiatives.

Salary

£40,000 - £50,000 depending on experience.

Location 

You may work from our UK office in London, or in a hybrid or remote arrangement to suit you. The successful candidate is required to have the right to work in the UK. We cannot provide Visa sponsorship for this role.

Contract type 

Initial 12-month fixed term, extension subject to funding.

Equality, Diversity and Inclusion 

ISD is committed to promoting diversity throughout its workforce and aims for its team to be truly representative of all sections of society. We make a concerted effort to ensure our workplace, employment policies and organisational culture creates an inclusive, positive and progressive environment in which all members of our team are treated with dignity and respect. For further information about this policy or our recruitment practices, please email vacancies@isdglobal.org. 

 
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, carers, and people from diverse socio-economic backgrounds. 

Role Purpose 

We are seeking several Digital Methods & Policy Managers to play a pivotal role within the organisation, supporting methods development and standardization across projects. Their responsibilities will include leading the creation of new digital research methodologies to monitor risks and assess platform mitigations that involve the analysis of large-scale social media data, including leveraging new data access mechanisms, resources and transparency data made available through the EU’s Digital Services Act (DSA).

Please find a detailed job description here.

Key responsibilities include:

• Project Management & Delivery (60%) 

• Oversee research methods, activities and outputs for up to 3 digital research projects simultaneously. 

• Contribute to the scoping and design of up to 10 digital analysis projects annually, including assessing the feasibility of research questions. 

• Troubleshoot project challenges and concerns for digital research projects, escalating to leadership when necessary. 

• Digital Research & Methods (25%) 

• Participate in the creation of innovative digital research methodologies, with a focus on the analysis of large-scale social media data. 

• Leverage new data access mechanisms, resources and transparency data available through the Digital Service Act (DSA) to enhance research capabilities. 

• Support ISD research teams in accessing and interpreting data from a range of sources. 

• Technical Training & Database Management (15%) 

• Provide technical support for the upskilling and training of research analysts in using digital research tools and methods. 

The ideal candidate 

The successful post holders will champion the use of third party tools as well as proprietary technology, assume responsibility for methodological oversight of research projects across the organisation that involve data analytics, and support the technical upskilling of research analysts. They will also lead the execution of complex analyses involving large-scale data, as well as contribute to internal knowledge management.  

Please review our  job description for essential criteria, and keep in mind that no candidate will meet every requirement in the advert. If your experience looks a little different from what we've identified, but you think you can bring value to the role, we'd love to hear from you. 

How to apply

Applications should be submitted by 1st December 2025. ISD reserves the right to conduct interviews and make appointments prior to the stated deadline. Applications may be submitted in English.
 

If you have any further questions about this vacancy or want to speak to a member of our recruitment team, please contact vacancies@isdglobal.org.